Everything you need to know

Finding dependable administrative and office support should be simple and stress-free. Here you will find clear answers about how we collaborate remotely, how billing works, and the range of services we provide across the UK.

Frequently asked questions

We believe in transparent, straightforward assistance with no confusing packages or hidden lock-in contracts. Browse through our most common queries below to see how Behind the Business can ease your workload.

Where are you based and can you work with me remotely?

Behind the Business is based in Ashbourne, Derbyshire, but operates online. We support small businesses, sole traders, and busy owners situated anywhere in the United Kingdom via secure digital tools, email, and phone.

Do I have to commit to a long-term contract or monthly package?

No. We operate with complete flexibility. You are not tied into rigid retained packages or complex long-term contracts. You can book support for a one-off task, ad-hoc projects, or regular weekly hours depending on your current needs.

What compliance and statutory filings can you manage?

We take care of routine filings to keep you compliant, including CIS (Construction Industry Scheme) preparation, self-assessment tax return preparation, and annual Companies House confirmation statements.

What everyday administrative tasks do you handle?

Our daily Admin support covers email inbox management, diary scheduling, preparing client quotes, issuing invoices, chasing late payments with credit control, and organising digital paperwork. Services will be adapted to individual needs. 

How do we get started working together?

Getting started is easy. Reach out to discuss the areas where you need help, and we will talk through your requirements, agree on priorities, and establish how you would like to hand over tasks. Work can often begin immediately after.

Do you offer bookkeeping support?

Yes. We provide day-to-day bookkeeping assistance, tracking your income and business expenses, and keeping your financial documentation well-ordered ahead of year-end reporting.

How do you track and invoice for hours worked?

We accurately track time spent on your administrative tasks. You only pay for the productive time dedicated to your business, with transparent billing and no surprise add-ons.

Can you handle payroll tasks?

Yes, we can manage regular Director payroll processing alongside our other bookkeeping and office administration services.

Ready to reclaim your working week?

Take the pressure off your day-to-day operations and focus on what you do best. Explore our full range of flexible administration services and get in touch today.